Never Miss a “Contact Us” E-mail Again

Most websites have an inquiry form or “Contact Us” feature. This lets you enter a message and send it via an e-mail form on the website. Unfortunately, sometimes this doesn’t work properly and you never actually get the message.

This usually isn’t your website’s fault, it’s often due to problems with your e-mail servers.  No matter how it happens, if an e-mail fails to reach you it can be a serious problem.

Luckily for you, Market Street builds your website with a feature that automatically makes a backup copy of your “Contact Us” messages for you to review online.

When you are logged into your website you can review your messages by clicking on “Inbound Messages”.  You will see a list of messages that the “Contact Us” form should have sent to you.   If everything worked properly you received the original e-mail message in your e-mail program.  If not, we’ve got you covered.  Simply click on the copied message’s subject to open it.

Once open, you can see all the information that the person put into your “Contact Us” form.  If you want to delete this particular copy, simply click on the “Move to Trash” link in the top right side of the display. If you want to leave it alone, simply click back on the left menu panel anywhere.  You could even click on the menu item “Inbound Messages” again to return to the list of messages for further review.

Yay!  You have a special feature that helps you to keep in contact with your clients by making sure you never miss a message sent via your “Contact Us” page.  That’s one less thing for you to worry about.


“Great Southern Mail Route” Photo by SMU Central University Libraries

Photo by SMU Central University Libraries


Can We Help You?

Contact Us if you want to improve your online presence, grow faster, be more effective and efficient online.

We will get you noticeably better results. We can teach you how to properly make new content and perform routine maintenance on your various Internet properties, or we can do it for you.

If you want, our Online Business Management service will manage your online presence for you, maintain social media, do content updates & creation, website software updates and maintenance.

Who We Help

We focus on small to mid-size organizations.  Past examples have been a 1-person entrepreneur growing their retirement nest egg, small town communities, school districts, churches, non-profit organizations, and a nationwide organization with 100 people on staff.

If you don’t have an in-house expert, we want to help – Market Street is here for you.

What We Do

Our online business management services, in-depth training, coaching and comprehensive real-world consulting will help you grow, adapt online, work smarter and more efficiently and effectively.

Market Street also makes easy-to-use and highly effective websites that help you get the word out and engage with your audience. Your content can be text, photos, graphics, audio recordings, and even videos.

Experienced Advice

Market Street has 25+ years of experience consulting in the tech world and online marketing.  We know how to manage the numerous behind the scenes details to get you better results.

We are always learning, reading and researching, testing and trying out new strategies, tactics, processes, software and solutions so you don’t have to.

Contact Us – we can help you!

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Author:  Scott Cannon

Helping NPOs & businesses for over 30 years as a technology consultant. I now focus on helping people use their website and social media more efficiently and effectively.

I've been told that I'm friendly, helpful and honest to a fault. I wouldn't believe it if I hadn't heard it myself.   :-)

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